Last Updated: October 2023
Welcome to Fishing Tackle Sale. By accessing our website and making a purchase, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By accessing and using www.tackledirectshop.com (the “Site”), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Site or purchase our products.
2. User Obligations and Responsibilities
As a user of our Site, you agree to:
- Provide accurate, current, and complete information during registration and checkout
- Maintain the confidentiality of your account credentials
- Notify us immediately of any unauthorized use of your account
- Use the Site only for lawful purposes and in accordance with these Terms
- Not use the Site in any way that could damage, disable, or impair the Site
- Not attempt to gain unauthorized access to any part of the Site
- Be responsible for all activities that occur under your account
3. Products and Services Description
3.1 Product Availability
All products listed on our Site are subject to availability. We reserve the right to discontinue any product at any time. If a product becomes unavailable after you place an order, we will notify you and provide options for substitution or refund.
3.2 Product Information
We strive to provide accurate product descriptions, images, and specifications. However, we do not warrant that product descriptions, colors, or other content are completely accurate, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.
3.3 Special Product Categories
Clearance and Discount Items: Products purchased from our “Clearance Fishing Tackle & Gear,” “Discount Freshwater Tackle,” and “Discount Saltwater Tackle” sections are sold as-is at deep discounts and are FINAL SALE. These items cannot be returned or exchanged unless defective upon arrival.
Lures Policy: For hygiene and safety reasons, any Freshwater Lures or Saltwater Lures where the original packaging has been opened or shows signs of use cannot be returned or exchanged.
4. Orders and Payment Terms
4.1 Order Acceptance
Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order for any reason after your order has been placed. We may require additional verification or information before accepting any order.
4.2 Pricing and Payment
All prices are in US Dollars (USD) unless otherwise stated. We reserve the right to adjust prices at any time, but price changes will not affect orders already placed.
Accepted Payment Methods: Visa, MasterCard, JCB, and PayPal.
By providing a payment method, you represent that you are authorized to use the payment method and authorize us to charge your payment method for the total amount of your order.
4.3 Shipping and Delivery
Order Processing: All orders are processed within 1-2 business days (excluding weekends and holidays).
Shipping Options:
- Standard Shipping: $12.95 via DHL or FedEx. Estimated delivery: 10-15 business days after shipment
- Free Economy Shipping: Free on orders over $50 via EMS. Estimated delivery: 15-25 business days after shipment
Shipping Regions: We ship worldwide, excluding certain remote areas and specific regions in Asia. Please check availability at checkout.
Delivery times are estimates and not guaranteed. We are not responsible for delays caused by customs, weather, carrier issues, or other circumstances beyond our control.
5. Returns, Exchanges, and Refunds
5.1 Return/Exchange Window
You have 15 days from the date you receive your item to initiate a return or exchange.
5.2 Condition Requirements
Items must be returned in new, unused condition, in their original packaging with all tags, manuals, and accessories included.
5.3 Return Process
- Initiate Request: Contact our support team at [email protected] within 15 days of receipt
- Receive Instructions: We’ll provide an RMA number and return instructions within 1-2 business days
- Ship Item: Securely package item with RMA visible on the outside. Return shipping costs are the customer’s responsibility unless the return is due to our error
- Inspection & Resolution: We inspect returns within 5 business days of receipt and process accordingly
5.4 Refunds
Refunds are issued to the original payment method within 5-10 business days after return approval. Original shipping fees are non-refundable unless the return is due to our error.
5.5 Non-Returnable Items
- Clearance and discount items (as noted in Section 3.3)
- Opened or used lures
- Customized or special order items
- Items damaged due to misuse or normal wear and tear
5.6 Defective or Incorrect Items
If you receive a defective item or wrong product, contact us immediately at [email protected]. We will provide a prepaid return shipping label and expedite the replacement or refund process at no cost to you.
6. Intellectual Property
All content on this Site, including text, graphics, logos, images, and software, is the property of Fishing Tackle Sale or its content suppliers and is protected by international copyright and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.
The “Fishing Tackle Sale” name and logo are trademarks of our company. You may not use these marks without our prior written permission.
7. Limitation of Liability
To the fullest extent permitted by law, Fishing Tackle Sale shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:
- Your use or inability to use the Site or our products
- Any unauthorized access to or use of our servers and/or any personal information stored therein
- Any interruption or cessation of transmission to or from our Site
- Any bugs, viruses, or similar that may be transmitted through our Site
- Any errors or omissions in any content or for any loss or damage incurred as a result of using any content posted or otherwise made available through the Site
Our total liability for any claim arising from your use of the Site or purchase of our products shall not exceed the amount you paid for the product giving rise to the claim.
8. Privacy and Data Protection
We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, which is incorporated into these Terms, explains how we collect, use, and protect your information. By using our Site, you consent to our collection and use of information as described in our Privacy Policy.
9. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the United States and the State where our company is registered, without regard to its conflict of law provisions.
Any dispute arising from these Terms or your use of the Site shall be resolved through good faith negotiations. If such negotiations fail, the dispute shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
10. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on the Site with a new “Last Updated” date. Your continued use of the Site after such changes constitutes your acceptance of the new Terms.
11. Contact Information
Fishing Tackle Sale
Attn: Customer Service
4861 Cambridge Place, Fork, US 21051
Email: [email protected]
Website: www.tackledirectshop.com
For returns and exchanges, please include your order number in all correspondence.
