Welcome to Fishing Tackle Sale. We’re passionate about getting premium fishing gear into your hands without the premium price tag. Just as you trust your tackle to perform in any condition, you can trust us to deliver your order efficiently and stand behind every product we sell. This policy outlines our straightforward shipping and returns process, designed to be as reliable as your favorite rod and reel combo.
Our Shipping Promise: Getting You on the Water
We process orders quickly and partner with trusted global carriers to ensure your tackle arrives ready for action.
Order Processing & Delivery Timelines
- Order Processing: All orders are processed within 1-2 business days (excluding weekends and holidays).
- Shipping Methods & Delivery Estimates:
Shipping Method Carrier Cost Estimated Delivery Time
(After Shipment)Best For Standard Shipping DHL or FedEx $12.95 10-15 business days Faster delivery to most global destinations. Free Economy Shipping EMS FREE on orders over $50 15-25 business days Cost-effective delivery for orders not rushed. - Shipping Regions: We ship worldwide! (Excluding certain remote areas and specific regions in Asia. Please check at checkout).
Pro Angler Tip: For the fastest possible delivery, choose our Standard Shipping option. Tracking information will be emailed to you as soon as your order ships.
Our Returns Promise: Straightforward & Secure
We believe in the gear we sell. If your purchase doesn’t meet expectations, our returns process is designed to be as hassle-free as possible. We aim to resolve any issue with the same precision we apply to selecting our rods, reels, and lures.
The Basics: Eligibility & Timeframe
- Return/Exchange Window: You have 15 days from the date you receive your item to initiate a return or exchange.
- Condition Requirement: Items must be returned in new, unused condition, in their original packaging with all tags, manuals, and accessories included.
- Proof of Purchase: Please have your order number or confirmation email ready.
Step-by-Step Return & Exchange Process
We’ve streamlined the process to get you back on the water (or the right gear in your hands) quickly.
Contact our support team within the 15-day window. Simply email us at [email protected] with your order number and reason for return/exchange. You can use the template in the “Contact” section below.
We’ll respond within 1-2 business days with a Return Merchandise Authorization (RMA) number and specific return shipping instructions. Do not ship items back without an RMA number.
Securely package the item(s) with the RMA number clearly visible on the outside of the box. Ship to the address provided in your instructions.
Note: Return shipping costs are the customer’s responsibility unless the return is due to our error (wrong item shipped, defective item). We recommend using a trackable shipping service.
Once we receive and inspect the returned item (typically within 5 business days of receipt), we will process your request.
- For Returns: Your refund will be initiated (see details below).
- For Exchanges: We will ship the replacement item to you. If the requested item is out of stock, we will contact you to discuss alternatives or issue a refund.
Refunds: Timing & Method
Your refund should be the last thing on your mind. Here’s how it works:
- Timing: After we approve your return, please allow:
- Credit Card / PayPal: 5-10 business days for the refund to appear on your original payment method. The final processing time depends on your financial institution.
- Method: All refunds are issued to the original payment method used for the purchase (Visa, MasterCard, JCB, or PayPal). We do not offer refunds to alternative accounts or methods.
- Shipping Costs: Original shipping fees are non-refundable unless the return is due to our error.
Important: Items That Cannot Be Returned or Exchanged
To ensure safety, quality, and the deep discounts we’re known for, the following items are final sale and cannot be returned or exchanged:
- Clearance Fishing Tackle & Gear: All items purchased from our “Clearance” section are sold as-is at a deep discount and are final sale. This includes menu categories like Clearance Fishing Tackle & Gear, Discount Freshwater Tackle, and Discount Saltwater Tackle.
- Opened or Used Lures: For hygiene and safety reasons, any Freshwater Lures or Saltwater Lures where the original packaging has been opened or the product shows signs of use.
- Customized or Special Order Items: Any gear altered from its original factory specification.
- Items Damaged Due to Misuse or Normal Wear & Tear.
Defective or Incorrect Items
If you receive a defective item or the wrong product, we sincerely apologize. Contact us immediately at [email protected]. We will provide a prepaid return shipping label and expedite the replacement or refund process at no cost to you.
Need Help? Contact Our Support Crew
We’re here to help you focus on fishing, not logistics.
Fishing Tackle Sale
Attn: Returns Department
Email: [email protected]
Postal Address: 4861 Cambridge Place, Fork, US 21051
Please include your order number in all correspondence.
Return/Exchange Request Email Template
Copy, paste, and fill out the template below to email us:
Subject: Return/Exchange Request – Order #[Your Order Number]
Dear Fishing Tackle Sale Team,
I would like to request a [Return / Exchange] for my recent order.
Order Number: [Please Enter]
Product Name(s): [e.g., Discount Saltwater Reel – Model XYZ]
Reason for Request: [e.g., Incorrect size, Defective upon arrival, Changed mind]
I confirm the item(s) are in new, unused condition with original packaging.
Please provide the next steps and my RMA number.
Thank you,
[Your Full Name]
[Your Shipping Address]
[Your Email Address]
[Your Phone Number – Optional]